Rose & Bone General Store's Terms & Conditions

1. Products & Orders

All products are made to order and fulfilled through third-party print-on-demand partners.

 

Because each item is produced only after you place your order:

• Orders cannot be modified or canceled once they are submitted.

• We do not accept returns or exchanges unless the item is damaged or defective (see Section 6).

 

We reserve the right to refuse or cancel any order at our sole discretion, including those we believe may violate our content or brand standards.

 

2. Pricing & Payment

All prices are listed in dollars and are subject to change without notice. We reserve the right to correct pricing errors at any time.

Payments are processed securely via third-party payment providers. By submitting payment information, you authorize us to charge the full amount for your purchase, including any taxes or shipping fees.

 

3. Shipping

Please review our Shipping Policy for full details. 

In summary:

• All items are made to order and typically ship within 3 to 7 business days.

• Delivery times vary depending on your location, and items printed overseas can take as long as 3 weeks to be delivered.

• Shipping costs are calculated at checkout.

• We are not liable for shipping delays caused by carriers or events outside our control.

 

4. Intellectual Property

All content on this site — including designs, artwork, logos, text, and images — is the property of Rose & Bone General Store or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or exploit our content without express written permission.

 

5. User Conduct

You agree not to use this website for any unlawful purpose or in a way that could harm or interfere with other users. Prohibited activities include but are not limited to:

•          Violating intellectual property rights

•        Attempting to access private areas of the website

•         Using the site to harass or abuse others

•        Disrupting website functionality with bots, scrapers, or malicious code

 

6. Returns & Refunds

We only accept return requests in the case of:

• Damaged items

• Manufacturing defects

• Misprints

 

To request a refund or replacement, you must contact us within 30 days of receiving your item and include a photo of the issue. If approved, we will issue a replacement or a refund at our discretion. Please review our full Return Policy for more details.

 

7. Limitation of Liability

We make no warranties, expressed or implied, about the functionality or content of this site or the products sold. To the maximum extent allowed by law, Rose & Bone General Store shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

 

8. Privacy

We care about your privacy. Our Privacy Policy explains how we collect, use, and store your personal data. By using this site, you consent to the practices outlined in that policy.

 

9. Governing Law

These Terms and Conditions are governed by and interpreted according to the laws of Oregon, and the United States of America, where Rose & Bone General Store is based, without regard to conflict-of-law principles.

 

10. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting. Continued use of the site constitutes your acceptance of any updates.

 

11. Contact Us

If you have any questions about these Terms and Conditions, you can contact us at: (971) 427-7835 or rosesbonesmerc@gmail.com